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Report a security incident

It is particularly important for Heimcore to provide you with the best quality in technical assistance. If you wish to report a computer security incident, please fill in the following form.

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Contact information

Incident details:

Please provide as much detail about the incident as possible. These details are critical to helping us understand the nature of the incident as well as the impact it may have. This information will also help us provide an appropriate response to the incident.

Información del sistema comprometido y el atacante:

Please provide information about the affected system as well as the attacker.

Incident details:

Purpose: The primary purpose of collecting this information is to allow the Heimcore CSIRT team to contact you regarding your request.
Disclaimer: The provision of this information is voluntary. However, providing false information may prevent CSIRT-Heimcore from contacting you in case events related to your request arise.

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(+57) 601 580 4351

  • Write to us

Cybersecurity:

soporte.soc@heimcore.com.co

Datacenter, Connectivity, Managed Services:

soporteTI@heimcore.com.co

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Bogotá, Colombia

Calle 98 #70 – 91 | Oficina 202 – 203
Centro Empresarial Pontevedra

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SOC First Level Support

PUC: +57 (601) 580 4352
Cell Phone: 304 2218925

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Bogotá - Colombia

  • Calle 98 # 70 – 91 | Oficina 202 – 203 Centro Empresarial Pontevedra.

Cali – Colombia

  • Calle 64 Norte # 5B Norte – 146 Oficina 410 A Edificio Centro Empresa.
  • Mercadeo@heimcore.com.co
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